FAQ

How do I accept Credit Card payments with Runara?
Runara has partnered with Stripe to offer seamless setup and integration so you can being accepting credit card payments immediately. By using Stripe, R...
Mon, 30 Jul, 2018 at 9:23 PM
Cancelling a Future Class Session
Future class sessions can be canceled in two ways: 1. Cancel via Calendar View To cancel a future class via the Calendar view, simply navigate to th...
Tue, 8 Oct, 2019 at 9:31 PM
How often will Stripe transfer my payments into my bank account?
Once you’re set up, transfers arrive in your bank account on a 2-day rolling basis. Or you can opt to receive transfers weekly or monthly. You can view mo...
Mon, 30 Jul, 2018 at 10:29 PM
When rescheduling an appointment, why must the original appointment be canceled and refunded?
When rescheduling an appointment, the original appointment must be canceled first to ensure the following: The original appointment time slot is freed-up ...
Tue, 7 Aug, 2018 at 11:06 PM
How do I apply taxes to Appointments and Classes?
Due to their service-oriented nature, taxes for appointments and classes are not supported by Runara. Preliminary research suggests mosts businesses do not ...
Sun, 7 Oct, 2018 at 11:57 PM
Can I create documents that require more than one signature?
At this time, Runara only supports one signature per document. Future updates will allow the ability to incorporate multiple document signatures and initial...
Thu, 31 Jan, 2019 at 12:48 AM