I'm Okay Support Portal

FAQ 6

• How do I accept Credit Card payments with Runara?
• Cancelling a Future Class Session
• How often will Stripe transfer my payments into my bank account?
• When rescheduling an appointment, why must the original appointment be canceled and refunded?
• How do I apply taxes to Appointments and Classes?

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Getting Started 0

FAQs 0

Client Portal 1

• Using a custom domain to access your client portal.

About the App 4

• Who is this app designed for?
• What makes I'm Okay different from similar apps?
• Is I'mOkay.me available in other countries outside the US?
• Is I'mOkay.me available in any other languages?

Check-Ins 4

• How often can I receive check-in messages?
• How can I "snooze" my check-ins?
• How can I send a 1-time check-in?
• When should I schedule my check-in messages?

Signing Up 1

• What information is required from me to start using I'm Okay?

Emergency Contacts 4

• What are "Emergency Contacts"?
• How many Emergency Contacts can I have?
• Will my Emergency Contacts be notified when I add them?
• What happens if one of my Emergency Contacts opts out of receiving messages from I'm Okay?

Emergency Notes 6

• What are "Emergency Notes"?
• What types of Emergency Notes can I provide?
• Who can see my Emergency Notes?
• How is access to my Emergency Notes secured?
• Can I see if anyone has viewed my Emergency Notes?

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Privacy & Security 3

• How is my personal information protected?
• What data do you collect from me?
• How long is my check-in activity stored?

Pricing 3

• How much does an I'mOkay.me subscription cost?
• Why does an I'mOkay.me subscription cost money?
• I can't afford an I'mOkay.me subscription, but I would really like to use your service. Are there any free alternatives?